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Standard User mdma
(committed) Sat 16-Apr-11 18:58:22
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Upgrade to 21CN


[link to this post]
 
My connection was upgraded yesterday. My modem is DG834GT and my stats are showing:

Modem Status Connected
DownStream Connection Speed 7616 kbps
UpStream Connection Speed 960 kbps


I can see the upstream has been increased, but the down is actually lower than when i was on the 8mb. I've emailed support, but I'm wondering if there's anything i can do locally?

Thanks
ISP Representative AA_Stuart
(isp) Mon 18-Apr-11 11:57:03
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Re: Upgrade to 21CN


[re: mdma] [link to this post]
 
Has anyone answered your ticket mdma?
If not would you like to pm me the ticket refrence and I will take a look for you.

Thanks,

--
AAISP
Technical Support
03333400999
support@aaisp.net.uk
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User mdma
(committed) Mon 18-Apr-11 18:11:47
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Re: Upgrade to 21CN


[re: AA_Stuart] [link to this post]
 
Hi - i called this morning, and my line has been "reset" - so waiting for the 24 hours to pass!! (currently still the same speed)


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Standard User mdma
(committed) Tue 19-Apr-11 13:29:54
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Re: Upgrade to 21CN


[re: mdma] [link to this post]
 
Gotta wait for my line to be re-trained frown
Standard User mdma
(committed) Thu 21-Apr-11 19:23:34
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Re: Upgrade to 21CN


[re: mdma] [link to this post]
 
After calling today, (third time lucky!) I was told my line had been updated to 21CN, but not ADSL2 - so now back now waiting for BT to put that through.
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