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Standard User benjamin_linus
(newbie) Wed 27-Jul-11 20:57:33
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Useage - Not installed


[link to this post]
 
Hi

Just went live today with A and A.

Does it take a while for the usage info to appear ?

All I'm getting at the minute is "Not installed ".

paul.
Standard User pete_thomson
(fountain of knowledge) Wed 27-Jul-11 21:28:49
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Re: Useage - Not installed


[re: benjamin_linus] [link to this post]
 
Best to pop onto IRC and get them to sort that.

I had that happen to me when I returned a new line back onto my account last week

Virgin Media 50Mb/s
53.34Mb/s - 1.65Mb/s - 29ms @ 24/05/2011
http://speedtest.net/result/1310626245.png
Standard User dspillett
(committed) Fri 29-Jul-11 12:14:08
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Re: Useage - Not installed


[re: benjamin_linus] [link to this post]
 
It was available first time I checked (which would have been shortly after connection) when my FTTC line went live recently, so I'd contact support by mail or IRC and let them know it isn't working for you.

--------------------------------------------------------
Current ISP: Andrews & Arnold (AAISP, aa.net.uk) via FTTC at ~36Mbit down & ~10Mbit up, joined July 2011.
Previous setup: Be Pro with UploadPlus (ADSL2+, AnnexM), 12ish Mbit down, 1.6 up, happy customer for ~2.5 years.


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