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Standard User professor973
(knowledge is power) Thu 23-Feb-17 23:36:56
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Re: Single thread congestion. (Update from the ISP)


[re: RobertoS] [link to this post]
 
Take an up-tick Sir! - Us flat-earthers are right though! https://www.youtube.com/watch?v=debcXgOi0T0

Edited by professor973 (Thu 23-Feb-17 23:40:36)

Standard User AndyHCZ
(experienced) Fri 24-Feb-17 06:54:43
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Re: Single thread congestion. (Update from the ISP)


[re: professor973] [link to this post]
 
That's really how A&A deal with OR? Wow, I am surprised. That doesn't look professional to me in the slightest...
Standard User professor973
(knowledge is power) Fri 24-Feb-17 07:37:37
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Re: Single thread congestion. (Update from the ISP)


[re: AndyHCZ] [link to this post]
 
You have not seen the way we have been let down by OR, though many here know better than everyone else. I can assure you, that professionalism goes out of the window with Openreach. They are a law unto themselves.


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Standard User AndyHCZ
(experienced) Fri 24-Feb-17 09:44:41
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Re: Single thread congestion. (Update from the ISP)


[re: professor973] [link to this post]
 
No matter how angry or [censored] off I am sometimes, I always maintain a level of professionalism.

Have the various complaint escalation routes with Openreach been exhausted? Has compensation been paid out to the ISP (which could be quite substantial here)?
Standard User bobble_bob
(knowledge is power) Fri 24-Feb-17 10:28:39
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Re: Single thread congestion. (Update from the ISP)


[re: RobertoS] [link to this post]
 
Yea sorry replied to wrong post laugh
Standard User professor973
(knowledge is power) Fri 24-Feb-17 10:30:35
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Re: Single thread congestion. (Update from the ISP)


[re: AndyHCZ] [link to this post]
 
End user don't count then?
Standard User bobble_bob
(knowledge is power) Fri 24-Feb-17 10:38:58
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Re: Single thread congestion. (Update from the ISP)


[re: professor973] [link to this post]
 
I know this is extreme but would having a 2nd new line installed fix this?
Standard User AndyHCZ
(experienced) Fri 24-Feb-17 10:46:21
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Re: Single thread congestion. (Update from the ISP)


[re: professor973] [link to this post]
 
End user doesn't count what?
Standard User professor973
(knowledge is power) Fri 24-Feb-17 14:30:45
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Re: Single thread congestion. (Update from the ISP)


[re: bobble_bob] [link to this post]
 
Not sure. have changed pairs and ports in the past. As far as I know, a dig, walkway chamber, tail and block to last pole is the only answer. The problem is, that the cable between the two named distribution poles, is just buried under the pavement for the last 50 or 60 years. No duct to pull through. Hoping it will get there in the end, but OR really have tried everyone's patience. If the intermittent fault is not playing up in dry weather when they visit, they try to say there is nothing wrong and try to force the ISP to sign the fault off or take another DFI visit. This is despite seeing the disconnections AND OR line monitor showing faults!
Standard User professor973
(knowledge is power) Fri 24-Feb-17 14:37:30
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Re: Single thread congestion. (Update from the ISP)


[re: AndyHCZ] [link to this post]
 
Compensation for ISPs only?? - Thought my comment made sense!
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