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Standard User jelv
(knowledge is power) Sat 31-Mar-18 12:00:42
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Re: Some sort of DoS attack


[re: bet_here] [link to this post]
 
My BQM shows similar : My Broadband Ping

What it does show is that AAISP dealt with a DDOS in about an hour. I can think of at least one ISP who it is likely wouldn't have even recognised they were being attacked - let alone deal with it!

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8
Standard User jelv
(knowledge is power) Sat 31-Mar-18 13:36:15
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Re: Some sort of DoS attack


[re: bet_here] [link to this post]
 
Ah - OK.

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8
Standard User Sandgrounder
(knowledge is power) Sat 31-Mar-18 21:35:53
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Re: Another Outage !


[re: Sandgrounder] [link to this post]
 
http://www.thinkbroadband.com/ping/share-large/27504...
quote from the A&A website
"That was weird, something very odd there and may have been one of our processes that caused the issue, we are reviewing now."

Come on guys - we need something more intelligent than that !



Line One:- Zen Fibre 1 - DrayTek Vigor 2860ac
Line Two:- Andrews and Arnold - DrayTek Vigor 130 Modem

Edited by Sandgrounder (Sat 31-Mar-18 21:38:46)


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Standard User RobertoS
(elder) Sat 31-Mar-18 22:08:08
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Re: Another Outage !


[re: Sandgrounder] [link to this post]
 
I got this latest one. No loss of sync. Ended up tethering to my mobile to save losing a post that was at the Preview stage.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 71097/14070Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Doccy
(regular) Sun 01-Apr-18 16:45:52
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Re: Another Outage !


[re: RobertoS] [link to this post]
 
This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.
Standard User hypertony
(experienced) Sun 01-Apr-18 21:32:18
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Re: Another Outage !


[re: Doccy] [link to this post]
 
In reply to a post by Doccy:
This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.


Posting here won't get them to investigate it. You contact them and they will advise you. If you want near-instant answer, try their IRC channel.

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User Doccy
(regular) Sun 01-Apr-18 22:07:26
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Re: Another Outage !


[re: hypertony] [link to this post]
 
I did - I emailed their tech support 3 days ago, no reply yet.
Standard User hypertony
(experienced) Sun 01-Apr-18 22:10:33
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Re: Another Outage !


[re: Doccy] [link to this post]
 
In reply to a post by Doccy:
I did - I emailed their tech support 3 days ago, no reply yet.


Assuming "3 days ago" is on 30th March, it's a Good Friday, which means they're shut. And will be shut tomorrow (Monday) too due to Bank Holiday, so hopefully you will get a reply by Tuesday.

https://aa.net.uk/kb-broadband-bh.html

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User bet_here
(member) Wed 04-Apr-18 12:54:43
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Re: Some sort of DoS attack


[re: jelv] [link to this post]
 
In reply to a post by jelv:
What it does show is that AAISP dealt with a DDOS in about an hour. I can think of at least one ISP who it is likely wouldn't have even recognised they were being attacked - let alone deal with it!


I guess this is still ongoing...

My Broadband Ping

Edited by bet_here (Wed 04-Apr-18 16:09:58)

ISP Representative andrewhearn
(isp) Wed 11-Apr-18 20:32:36
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Re: Another Outage !


[re: Doccy] [link to this post]
 
In reply to a post by Doccy:
This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.


This sounds like something separate, if you've not got in touch with our Support team, then please do - or DM me and I can take a look and pass it on to the team.

Andrew Hearn
GM, AAISP
aa.net.uk support@aa.net.uk 033 33 400 999
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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