User comments on ISPs
  >> AOL


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User xp_version1
(newbie) Tue 20-Mar-12 10:50:09
Print Post

HELP! Connection constantly drops since switch to LLU


[link to this post]
 
Hi there,

Newbie here fed-up of pulling my hair out with AOL's fairly incompetent overseas call centre staff. I've had an AOL Broadband account for some years and apart from a few quibbles about download limits, had no real problems.

At the end of February I switched to their combined phone/internet package and since then have experienced constant connection drops on a daily basis. The router still reports everything as being fine but there's no connection to the internet what-so-ever until I restart the router.

I'm currently using a Netgear Dual Band N router but have tried it with a Belkin Play to no avail. I've got TeamViewer installed both at home and work and the amount of time my home pc shows up as being disconnected is simply ridiculous.

Any help would be greatly appreciated.

Hopefully this is in the right place.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 20-Mar-12 13:59:18
Print Post

Re: HELP! Connection constantly drops since switch to LLU


[re: xp_version1] [link to this post]
 
Post router stats

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User xp_version1
(newbie) Tue 20-Mar-12 20:00:33
Print Post

Re: HELP! Connection constantly drops since switch to LLU


[re: XRaySpeX] [link to this post]
 
Modem
ADSL Firmware Version A2pB023k.d20k_rc2
Modem Status Connected
DownStream Connection Speed 7289 kbps
UpStream Connection Speed 968 kbps
VPI 0
VCI 38

Is there anything else I've missed


Register (or login) on our website and you will not see this ad.

Standard User XRaySpeX
(eat-sleep-adslguide) Tue 20-Mar-12 20:04:16
Print Post

Re: HELP! Connection constantly drops since switch to LLU


[re: xp_version1] [link to this post]
 
Antenuations & Noise Margins?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User xp_version1
(newbie) Tue 20-Mar-12 20:11:59
Print Post

Re: HELP! Connection constantly drops since switch to LLU


[re: XRaySpeX] [link to this post]
 
System Up Time 00:14:40
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoE 37202 41136 0 8340 46699 00:13:02
LAN 10M/100M 45086 38782 0 42661 7707 00:14:36
WLAN 11M/54M/300M 0 0 0 0 0 00:14:17


ADSL Link-------------Downstream-----Upstream
Connection Speed-----7370 kbps------980 kbps
Line Attenuation---------42.0 db---------20.8 db
Noise Margin--------------5.9 db----------2.8 db



Actually, that's probably what I should've posted in the first place :/

Edited by xp_version1 (Tue 20-Mar-12 20:41:10)

  Print Thread

Jump to