My only advice is to move to a new ISP.
I had AOL for years, suffering with poor speeds, but I always put it down to distance from the exchange.
In the end, I moved to O2. Download jumped from an erratic 1 to 2 MB to a much more reliable 3.5 - 4. I got much better CS, better hardware, static IP, and it was cheaper too.
I still use the AOL email address, so no need to worry about that.
They even managed to make moving away a pain, to such an extent that I'm afraid I will never touch any AOL / TT / Tiscaly company ever again.
Honestly, do yourself a favour. Move.
Edited by sandacol (Sat 29-Dec-12 17:40:18)