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Standard User Mhisani
(learned) Fri 12-Oct-12 21:09:50
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TBB Problem to Cambridge Virgin Media

[link to this post]
I've noticed all this week that the two TBB ping I have running on both my VM connections in Cambridge on CMTS have a minimum ping huge spike at just after 7pm only recovering near 11pm it's almost identical on both graphs. Now naturally that looks like a capacity issue so I called VM who say that the upgrade that happened a few months ago is fine and utilisation isn't high. So I obviously thought it might be a lie. So tonight from a BT Infinity FTTC connection I decided to ping the boxes in question for a period when the graph was high. I get normal latency to those IPs suggesting there is some router/peering issue. Would anyone be kind enough to look into it for me?

Those are the two connections I am monitoring and I'm getting avg pings to them from the BT infinity of 34ms. So somethings amuck. Many thanks
Administrator MrSaffron
(staff) Fri 12-Oct-12 21:32:43
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Re: TBB Problem to Cambridge Virgin Media

[re: Mhisani] [link to this post]
We are seeing this on offer Virgin Media connections and suggests one of their peering links is running hot again, i.e. congested

If they cannot see it then I would be very surprised

Andrew Ferguson, - formerly known as
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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