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Standard User george1976
(newbie) Mon 05-Nov-12 20:10:38
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Broadband monitor showing everlasting packet loss


[link to this post]
 
Hi all

I am new to Broadband Monitor. I have set it up and it started, but, it is full from the date it started with packet loss. I mean full. Any ideas why?
Thank you

http://www.thinkbroadband.com/ping/share/6efbf7973b2...

Edited by george1976 (Mon 05-Nov-12 20:11:15)

Standard User MHC
(sensei) Mon 05-Nov-12 20:37:00
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Re: Broadband monitor showing everlasting packet loss


[re: george1976] [link to this post]
 
In reply to a post by george1976:
Hi all

I am new to Broadband Monitor. I have set it up and it started, but, it is full from the date it started with packet loss. I mean full. Any ideas why?
Thank you

http://www.thinkbroadband.com/ping/share/6efbf7973b2...


Have you input the right IP address?

Which modem/router/hub do you have and is it set up to respond to the ICMP packets?

Who is your ISP?


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M H C


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Administrator MrSaffron
(staff) Mon 05-Nov-12 21:41:28
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Re: Broadband monitor showing everlasting packet loss


[re: george1976] [link to this post]
 
http://www.thinkbroadband.com/faq/sections/bqm.html#308

Has links to guides on where the settings you need to change in most common routers are

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User george1976
(newbie) Tue 06-Nov-12 22:46:56
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Re: Broadband monitor showing everlasting packet loss


[re: MrSaffron] [link to this post]
 
Hello
Thank you for your responses.Sorry for not browsing enough through the website.
The IP is correct but the respond to icmp requests was not checked on VirginMedia's superhub.
I solved that and probably now everything will be ok.
Thank you.
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