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Standard User adrianvaughan
(newbie) Sat 20-Apr-13 20:58:20
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Packet loss on VM


[link to this post]
 
so am with VM on dsl ...and this is my graph.

Graph

Is this normal , or bad , or just downright nasty ?
Administrator MrSaffron
(staff) Sat 20-Apr-13 21:43:24
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Re: Packet loss on VM


[re: adrianvaughan] [link to this post]
 
Was fine till 10am you being downloading all day?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User adrianvaughan
(newbie) Sat 20-Apr-13 21:59:22
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Re: Packet loss on VM


[re: MrSaffron] [link to this post]
 
no this is when nothing is on and the router is just sat there doing nothing


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Administrator MrSaffron
(staff) Sat 20-Apr-13 22:14:14
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Re: Packet loss on VM


[re: adrianvaughan] [link to this post]
 
In which case that is not normal. When you have a PC on are the normal pings also all over the place, i.e. reflect what the BQM suggests.

Reason for this check is some routers give very low priority to responding to ping and can give funny looking graphs

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jchamier
(knowledge is power) Sat 20-Apr-13 22:25:51
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Re: Packet loss on VM


[re: adrianvaughan] [link to this post]
 
In reply to a post by adrianvaughan:
so am with VM on dsl ...and this is my graph.

Depends where in the country you are.

VM's ADSL service is generally reckoned to be one of the worst quality.

Which router are you using and can you post any stats from it?

James BT Infinity 2 19/09/2012 - Speeds 49 / 8.2 Mbps - Sync 53 / 9.5 Mbps @ 470m
Huawei modem -> RT-N66U -> Switch -> PC/Mac/Linux/NAS/Phone/TV - last speedtest
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
Standard User adrianvaughan
(newbie) Sat 20-Apr-13 22:30:08
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Re: Packet loss on VM


[re: MrSaffron] [link to this post]
 
well i can ping bbc.co.uk and get about 24 to 45ms
thinkbroadband.com is 19 to 21ms

[IMG]http://www.pingtest.net/result/80158962.png[/IMG]

and i get this

Edited by adrianvaughan (Sat 20-Apr-13 22:30:40)

Standard User adrianvaughan
(newbie) Sat 20-Apr-13 22:41:30
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Re: Packet loss on VM


[re: jchamier] [link to this post]
 
ADSL Modulation : ADSL2 PLUS
Cable Status : ADSL Link Up
Virtual Circuit :
Connection Type : PPPoE/PPPoA
Network Status : Connected
Connection Up Time : 0:00:37:44
Downstream Line Rate : 4593 kbps
Upstream Line Rate : 831 kbps

WAN STATISTICS

Service VPI/VCI Protocol Received Transmitted
Pkts Errs Drops Pkts Errs Drops
- 0/38 PPPoA 4791256 0 3 3115529 0 0


LAN STATISTICS

Interface Received Transmitted
Bytes Pkts Errs Drops Bytes Pkts Errs Drops
Ethernet 2693276 4 0 0 939950 23 0 0
Wireless 541544382 4210246 2362272 2362590 -130139771 5145582 11175 11175


and its a D-Link DSL-2640R

P.S i forgot to say that the internet connection can fall over between 5 to 20 times in a day and the worst for disconnection is between 8pm and 11pm and am near Manchester (whitefield)

Edited by adrianvaughan (Sat 20-Apr-13 23:00:33)

Administrator MrSaffron
(staff) Sat 20-Apr-13 23:50:56
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Re: Packet loss on VM


[re: adrianvaughan] [link to this post]
 
The jitter is a bit high suggesting an issue.

If it was ADSL dropping out (Resyncing) you would expect to see red lines all the way from top to bottom

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User adrianvaughan
(newbie) Sun 21-Apr-13 17:38:47
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Re: Packet loss on VM


[re: MrSaffron] [link to this post]
 
yes it does , sorry about that but am not on a static ip address
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