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Standard User tommy45
(knowledge is power) Fri 08-May-15 16:55:40
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Seeing 2% + packet loss on tbbqm only


[link to this post]
 
As above, i'm seeing packet loss on my ping monitor and if i do a tracert

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|                                      WinMTR statistics                                   ||                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------||               home.gateway.home.gateway -    0 |  251 |  251 |    0 |    0 |    1 |    0 |
|                       179.core.plus.net -    0 |  251 |  251 |   12 |   12 |   41 |   12 ||                irb.12.pcl-cr01.plus.net -    0 |  251 |  251 |   12 |   20 |  146 |   12 |
|                   ae1.ptw-cr01.plus.net -    0 |  251 |  251 |   12 |   15 |  138 |   12 ||                   linx-gw1.thn.ncuk.net -    2 |  234 |  230 |   12 |   18 |  210 |  148 |
|   te2-1-9.star10g.bdr-rt3.thdo.ncuk.net -    2 |  234 |  230 |   12 |   15 |  199 |   13 ||       te1-1-1-31.core-rs2.thdo.ncuk.net -    3 |  229 |  224 |   13 |   15 |   64 |   15 |
|             pingbox1.thinkbroadband.com -    3 |  229 |  224 |   12 |   12 |   15 |   13 ||________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider[code/][/quote] Looks like it may be down to the linx peering but tracerts to other destinations are fine, as are my F8lure graphs
Standard User David_W
(fountain of knowledge) Fri 08-May-15 17:31:33
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Re: Seeing 2% + packet loss on tbbqm only


[re: tommy45] [link to this post]
 
I'm not seeing the same thing from Zen:

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Start: Fri May  8 17:21:50 2015
HOST: manganese                                  Loss%   Snt   Last   Avg  Best  Wrst StDev  1. AS13037 copper-2                             0.0%   250    0.1   0.1   0.1   0.4   0.0
  2. AS13037 losubs.subs.dsl3.th-lon.zen.net.uk   0.0%   250    8.8   9.5   8.5  26.3   1.5  3. AS13037 ae1-117.cr2.th-lon.zen.net.uk        0.0%   250    9.3  11.7   8.5  28.7   4.5
  4. AS13037 ge-2-0-0-0.cr1.th-lon.zen.net.uk     0.0%   250    9.0  11.5   8.5 112.7  11.8  5. AS13037 netconnex-gw.zen.net.uk              0.0%   250    8.9  12.5   8.8 189.0  20.9
  6. AS21396 te1-1-1-31.core-rs2.thdo.ncuk.net    0.0%   250   10.5  13.6   9.2 264.8  18.7  7. AS21396 pingbox1.thinkbroadband.com          0.0%   250    9.1   9.1   8.6  13.8   0.4

The obvious difference in the routing is that Zen peer directly with Netconnex, seemingly at one of the Telehouse locations.

Standard User tommy45
(knowledge is power) Fri 08-May-15 17:52:19
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Re: Seeing 2% + packet loss on tbbqm only


[re: David_W] [link to this post]
 
When i do the tracert from the web site it uses a different route back to plusnet, and there isn't any loss going via lonap
And no loss to thinkbroadband.com
A small update on this at least one other PN customer has the dame on their TBBQM , however it may have stopped ,as no packet loss at the moment
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|                                      WinMTR statistics                                   ||                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------||               home.gateway.home.gateway -    0 |  201 |  201 |    0 |    0 |    1 |    0 |
|                       179.core.plus.net -    0 |  201 |  201 |   12 |   12 |   39 |   12 ||                irb.12.pcl-cr01.plus.net -    0 |  201 |  201 |   12 |   14 |   57 |   13 |
|                   ae2.pcl-cr02.plus.net -    0 |  201 |  201 |   12 |   14 |   39 |   13 ||                   ae1.ptw-cr02.plus.net -    0 |  201 |  201 |   12 |   14 |   62 |   12 |
|                 lonap-gw1.thdo.ncuk.net -    0 |  201 |  201 |   12 |   16 |  207 |   13 ||       te1-1-1-31.core-rs2.thdo.ncuk.net -    0 |  201 |  201 |   13 |   15 |   57 |   14 |
|                  www.thinkbroadband.com -    0 |  201 |  201 |   12 |   13 |   15 |   13 ||________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider[code/]

Edited by tommy45 (Fri 08-May-15 19:56:27)


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