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Standard User dsewell
(newbie) Wed 30-Dec-15 18:05:02
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Virgin Media broadband showing 100% packet loss


[link to this post]
 
I've been using the quality monitor to monitor my virgin media broadband for over 12 months. It has always worked well, but recently has started showing 100% packet loss all of the time, even though the broadband is still working. I used to have this problem with BT broadband and always assumed it was because BT block ICMP ping messages. Have virgin media started blocking the ICMP ping messages as well? Has anyone else noticed the monitor no longer works for virgin media?

Thanks
Standard User Fibre_Guy
(newbie) Thu 31-Dec-15 09:39:03
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Re: Virgin Media broadband showing 100% packet loss


[re: dsewell] [link to this post]
 
I had to manually enable ICMP Ping in my VM SuperHub to get the Ping Test Monitor to work. Otherwise all packets were dropped.
Check Settings>Tools>Ping 'Respond to ICMP echo requests...'. It's unticked by default.

Edited by Fibre_Guy (Thu 31-Dec-15 09:42:04)

Standard User dsewell
(newbie) Mon 04-Jan-16 19:40:28
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Re: Virgin Media broadband showing 100% packet loss


[re: Fibre_Guy] [link to this post]
 
thanks - it seems to have fixed itself without any change on my end.


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