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Standard User Discus
(experienced) Wed 24-Aug-16 14:04:47
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Enabling ping on BT Smart Hub


[link to this post]
 
I have hunted through the menus to try and find a way to enable ping on my HH6A. I have even turned the firewall off in an attempt to make it work, but no joy. Can anyone point me in the right direction please?

Thanks

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Administrator MrSaffron
(staff) Wed 24-Aug-16 14:28:12
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
As with previous Home Hub devices do not believe you can

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Discus
(experienced) Wed 24-Aug-16 15:22:06
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Re: Enabling ping on BT Smart Hub


[re: MrSaffron] [link to this post]
 
Well, seems disabling the firewall and re- enabling it has allowed the monitor to work smile

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website


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Standard User IanBB
(committed) Wed 24-Aug-16 15:51:32
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
Interesting.

I wonder which device on your network is actually replying.
Standard User Discus
(experienced) Wed 24-Aug-16 16:13:18
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Re: Enabling ping on BT Smart Hub


[re: IanBB] [link to this post]
 
I wonder if it is the webcam as I have port forwarded for it?

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User Discus
(experienced) Thu 25-Aug-16 13:56:17
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
Well, my answer is obviously wrong. The router stopped responding at 10pm last night and hasn't worked since!

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User Discus
(experienced) Thu 25-Aug-16 15:46:46
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
I disabled the firewall and enabled it again and it is again working. Confused!!!!

I have been reading on Google that if I add an item that is connected to the router to the DMZ, it should respond to the pings. At the moment, I have put all the items on my network into the DMZ one by one, but can't find one that will respond.

I realise the home hub isn't supported, but there must be a work around somewhere?

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User Discus
(experienced) Thu 25-Aug-16 16:52:16
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
Out of the frying pan and into the fryer springs to mind here frown

http://www.thinkbroadband.com/ping/share-thumb/1a991...

Maybe this is why they don't want ping enabled!!!

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
Standard User IanBB
(committed) Thu 25-Aug-16 16:54:43
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Re: Enabling ping on BT Smart Hub


[re: Discus] [link to this post]
 
I have a Now TV box in the DMZ for my router and it quite happily responds to pings!
Standard User Discus
(experienced) Thu 25-Aug-16 17:08:14
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Re: Enabling ping on BT Smart Hub


[re: IanBB] [link to this post]
 
Thanks for that, I shall have a look and see if I can get a cheap 2nd hand one on eBay. I have tried my TV, blu ray, webcam, desktop pc, samknows box and nothing. Something however is responding judging by my terrible chart frown

Mark

http://www.holidayalmeria.co.uk - Holiday apartment website
http://www.marksfish.me.uk - Personal fishkeeping website
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