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Standard User missadubbleyoo
(newbie) Tue 22-Aug-17 16:30:52
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Connection dropping every few minutes


[link to this post]
 
Hello,
bit of a broadband neophyte, needing help understanding if the monitor is reflecting my connection dropping for a few seconda at 2 to 10 minute intervals. I am on Virgin media and just had a faulty router/hub replaced by them.
My graph is as follows
My Broadband Ping

Am I right to read this is spiking like mad in terms of packet loss on the graph.
Doesn't seem to affect netflix (buffer I assume) but online gaming is a bust. So before I start griping at my ISP , is there anything my end that could cause this? I haven't made any changes to my Windows 7 PC apart from uninstalling a couple of games from steam.
Standard User ian72
(eat-sleep-adslguide) Tue 22-Aug-17 16:35:10
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Re: Connection dropping every few minutes


[re: missadubbleyoo] [link to this post]
 
Possibly related to this?
Standard User missadubbleyoo
(newbie) Tue 22-Aug-17 16:49:51
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Re: Connection dropping every few minutes


[re: ian72] [link to this post]
 
Ouch, that map doesn't look good! Although they're (the customers) saying no service at all in the main. I can browse , with stutters it's the gaming that's most frustrating. But all in all you reckon it's more likely them than me?


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Standard User ian72
(eat-sleep-adslguide) Wed 23-Aug-17 07:54:18
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Re: Connection dropping every few minutes


[re: missadubbleyoo] [link to this post]
 
It could be the virgin media hub that is making it look like there are high spikes, that has happened to others. If you are doing downloading/uploading 24x7 then you would see that sort of graph but my suspicion would be that it is either a dodgy hub or something in the Virgin network.
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