Thanks thats very helpfull i just been on phone with netgear for 2 hours XR500 netduma os
i turned of email for now , but look at my graphs i do have a good isp pulse 8 vdsl2
The internet light on front was mad flashing which indicates a lot of activity hence the BQM charts
we decideded to down grade software to last version hey presto , no mad activity internet light
but securty not so good //
so just done this will have to wait to see BQM display
can somone clarify the BQM i thought it monitors across my BB isp provision my line ,so NOT any equipment on my side of master socket would create the attenuation on this BQM right ?
have a look at this i want a refund.