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Standard User CrazyL
(newbie) Thu 26-Apr-18 16:18:10
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Understanding my Graph


[link to this post]
 
Hi Guys,

I am using Vodafone Fibre 38 with a Vodafone Router for the BQM. Basically what happens is that the broadband is fine all day except around 6-10pm. Around these hours the internet becomes veeery slow to the point that you cannot even open a website. However, I cannot interpret the graph. Would you be able to explain the graph to me and let me know if the graph shows what I am experiencing?

Link to BQM

Worth noting that the same happens when I use my TP Link Archer 2800 as router modem. However, I cannot get it to work with the BQM and Vodafone refuses to provide support on Third Party Routers.


Best,

Marko
Administrator MrSaffron
(staff) Thu 26-Apr-18 16:22:06
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Re: Understanding my Graph


[re: CrazyL] [link to this post]
 
No evidence of bad congestion between 6pm and 10pm if that is what you are hoping we will say.

What you can see is something happening every hour a few minutes past the hour that is causing latency on the connection to rise dramatically. Things that might do this are devices like a SamKnows box or other devices that make periodic use of the connection.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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