Check the firewall in your hub is set to reply to ICMP pings.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. 200GB. Sync 01/10/18 - 71908/13506Kbps @ 600m. BQMs - IPv4
If you never think of anything off the wall, you'll never think of anything original.