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Standard User monkeysee
(newbie) Sat 05-Jan-19 17:58:28
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Comments on quality report report


[link to this post]
 
Hi all, am new to think broadband and have been running the quality monitor for an afternoon.

The results are perfect green line up to 20ms, then constant blue line on top to 25ms, then a low but consistent yellow spikes on top to from 25 to 35 with the odd higher spike to 40. No packet loss.

Thoughts?

Thanks

Simon
Administrator MrSaffron
(staff) Sat 05-Jan-19 18:22:22
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
Assuming you were doing the odd thing like web browsing then spikes are probably that. Need to see a copy of the graph via the share links to say more

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User monkeysee
(newbie) Sat 05-Jan-19 19:08:48
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Re: Comments on quality report report


[re: MrSaffron] [link to this post]
 
thanks sorry just worked out how to this. big spikes are defo from internet gaming activity...

Edited by monkeysee (Sat 05-Jan-19 19:11:22)


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Standard User monkeysee
(newbie) Sat 05-Jan-19 19:12:57
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
btw have tried to link url but it doesnt seem to appear in message...html or just pasted http...

https://www.thinkbroadband.com/broadband/monitoring/...
Standard User monkeysee
(newbie) Sat 05-Jan-19 19:13:28
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
there you go that worked!!!
Administrator MrSaffron
(staff) Sat 05-Jan-19 22:38:58
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
Your shared the link to your profile - which will only work for you.

When you are on the page where you can see the calendar and your graph click the Share Snapshot Graph link under the graph, then click the Generate button and you will get a page of links and HTML you can share

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User PaulKirby
(knowledge is power) Sun 06-Jan-19 04:45:18
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Re: Comments on quality report report


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Your shared the link to your profile - which will only work for you.

I was going to mention that, but assumed you might of been still able to look up the graph.

Paul

BTBroadband - Ultrafast 2 + FVA
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Standard User monkeysee
(newbie) Sun 06-Jan-19 10:17:42
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Re: Comments on quality report report


[re: PaulKirby] [link to this post]
 
<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/2305e35283b6cac70858c32e49f0bea49ec1db20-06-01-2019"><img alt="My Broadband Ping - Virgin Hub Jan 19" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/2305e35283b6cac70858c32e49f0bea49ec1db20-06-01-2019.png" /></a>

thanks guys sorry being a bit slow today
Standard User monkeysee
(newbie) Sun 06-Jan-19 10:19:01
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
https://www.thinkbroadband.com/broadband/monitoring/...
Administrator MrSaffron
(staff) Sun 06-Jan-19 13:04:56
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Re: Comments on quality report report


[re: monkeysee] [link to this post]
 
For Virgin Media it looks pretty good, i.e. the band of yellow is fairly normal on the cable broadband service

The 4 spikes between 5pm and 11pm - probably just you doing something on the connection i.e. upload or download

The spikes at 1.30pm and 5am unexplained, could be connection stalled or you had a device doing some app updates so made connection busy for a short while.

The key is to see how things look and change over time i.e. each persons connection is different to some extent

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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