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Standard User redserpent
(regular) Mon 03-Jan-11 15:40:41
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500GB Infinity cap?


[link to this post]
 
I rang BT today to cancel my phone line amd CS was trying to persuade me to stay.
During the conversation she said they had increased to Infinity cap to 500 GB and I should join them instead of Virgin.

Is it true has the cap changed to 500GB from 300GB ?

Sync 17250 kbps (down) / 1308 kbps (up) On
Slough Main
Standard User MrGrumpy
(eat-sleep-adslguide) Mon 03-Jan-11 15:45:48
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Re: 500GB Infinity cap?


[re: redserpent] [link to this post]
 
news to me ?

Regards

MrG

Remember: Amateurs...built the ark.
Professionals...built the Titanic


All spelling and grammatical errors are left in on purpose
Standard User blueacid
(member) Mon 03-Jan-11 16:15:48
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Re: 500GB Infinity cap?


[re: redserpent] [link to this post]
 
News to me too.

..when you're leaving, BT get suddenly very keen to offer you the moon on a stick! See if you can get anything in writing from them?

Cheers,
Blueacid
=================================
Was on Xilo C&W LLU on MRCEN, Now Be* on MRARD.


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Standard User ian72
(knowledge is power) Tue 04-Jan-11 09:03:49
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Re: 500GB Infinity cap?


[re: blueacid] [link to this post]
 
In reply to a post by blueacid:
News to me too.

..when you're leaving, BT get suddenly very keen to offer you the moon on a stick! See if you can get anything in writing from them?


Also worth getting in writing that that minimum cap forms part of the contract otherwise there is nothing to stop them changing it later to a lower cap.
Standard User geordiekris
(experienced) Tue 04-Jan-11 12:57:01
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Re: 500GB Infinity cap?


[re: MrGrumpy] [link to this post]
 
News here as well, and oh BTW they wont even confirm the 300gb cap in writting so dont bother asking for the 500gb cap in writting, basically under the terms and conditions it simply advises that they retain the right to network manage your connection and for very very heavey users restrcit speeds etc etc.

my name has been changed to save me from more company disciplinary procedures.

whatever i say is my thoughts and not those of the company i work for
Standard User planetf1
(experienced) Tue 04-Jan-11 18:13:51
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Re: 500GB Infinity cap?


[re: geordiekris] [link to this post]
 
Best you can do is post here -- http://community.bt.com/t5/BB-in-Home/bd-p/BBinHome

I'd heard the 500Gb figure in mid Dec and was told it was incorrect
http://community.bt.com/t5/BB-in-Home/500Gb-FUP-rumo...

Of course it could change (can hope) but whilst there's semi-official info written down on 300, there's nothing referring to 500 I've seen?

You could also try @btcare or @bt_infinity on twitter
Administrator MrSaffron
(staff) Thu 06-Jan-11 14:07:27
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Re: 500GB Infinity cap?


[re: redserpent] [link to this post]
 
The cap is likely to be a variable one,

i.e. if 50% of users are using under 20GB a month, then 500GB is fine for 1% of users, but if 50% are using 100GB a month, then the limit may shift downwards.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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