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Standard User djohnst
(newbie) Tue 04-Jan-11 10:33:48
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Other FTTC available, just not BT Infinity?


[link to this post]
 
Hi All,

I'm moving into a new area which according to the BT wholesale line checker is enabled for FTTC at a speed for 14.6mb/sec. A number of ISPs including Eclipse, AAISP, IDNet, FAST, etc all say they can provide me with an up to 40mb/sec FTTC service.

However, on speaking to BT infinity sales this morning they confirmed that BT Infinity is not rolled out in my area and cannot tell me when it might be. I had assumed that the FTTC equipment would largely be the same regardless of who the provider was but the BT sales person insists that these other ISPs must have installed their own equipment at the exchange to enable their services.

Am I completely wrong in my assumptions here?

Cheers in advance,

David
Standard User andyboygsi
(member) Tue 04-Jan-11 10:40:57
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Re: Other FTTC available, just not BT Infinity?


[re: djohnst] [link to this post]
 
im not so sure about fitting equipment in the exchange, im pretty sure this isnt the case though.

you may not be able to get it due to the fact they are estimating sub 15m. however on the upside there is a sub 15m product on its way in the future.

these comments are my own and in no way represent any company that i may or may not be linked too.
Standard User ian72
(knowledge is power) Tue 04-Jan-11 11:03:24
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Re: Other FTTC available, just not BT Infinity?


[re: andyboygsi] [link to this post]
 
It could also be that the exchange is enabled but not the specific cabinet. In that case it depends on how good the checkers are as to whether it might actually pick up on that.


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Standard User geordiekris
(experienced) Tue 04-Jan-11 12:49:58
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Re: Other FTTC available, just not BT Infinity?


[re: ian72] [link to this post]
 
BT Retail dont currently offer a sub 15 mb fttc product at the moment and no, no other supplier will have fitted equiptment in the exchange yet fttc is a wholesale product tho and other providers do offer a sub 15mb product.

my name has been changed to save me from more company disciplinary procedures.

whatever i say is my thoughts and not those of the company i work for
Standard User RobertoS
(sensei) Tue 04-Jan-11 14:03:00
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Re: Other FTTC available, just not BT Infinity?


[re: djohnst] [link to this post]
 
The Infinity person is incorrect, as long as your cabinet is enabled and you are close enough.

The estimate is almost always low, but BT Broadband will not at the moment supply under 15Mbps estimated. The others will. I think the limit is 11Mbps else the Openreach engineer cancels is instructed to cancel the install. Though as others have said, a lower limit is expected soon.

The others quoted use the BT Wholesale equipment.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.

Edited by RobertoS (Tue 04-Jan-11 16:46:02)

Standard User djohnst
(newbie) Tue 04-Jan-11 14:21:20
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Re: Other FTTC available, just not BT Infinity?


[re: RobertoS] [link to this post]
 
Thanks chaps, mostly as I suspected then - the capability is there but the fact that I'm missing the cap by 0.4mb in theory is going to cost me another 25 quid a month frown

Is there any way to push BT Infinity to do a real line test rather than rely on the estimates?
Standard User wichitalineman
(learned) Tue 04-Jan-11 15:51:04
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Re: Other FTTC available, just not BT Infinity?


[re: RobertoS] [link to this post]
 
Let me just say...openreach engineers do NOT cancel instals. It's not our decision.

These comments are my own and in no way represent any company that I may or may not be linked to.
Standard User RobertoS
(sensei) Tue 04-Jan-11 16:45:09
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Re: Other FTTC available, just not BT Infinity?


[re: wichitalineman] [link to this post]
 
In reply to a post by wichitalineman:
Let me just say...openreach engineers do NOT cancel instals. It's not our decision.
I thought I was chief pedant here smile.

But yes, I agree. See edited post.

Am I right with the 11Mbps cut-off figure?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User geordiekris
(experienced) Tue 04-Jan-11 19:03:12
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Re: Other FTTC available, just not BT Infinity?


[re: djohnst] [link to this post]
 
Nope cos the estimates come direct from openreach database. suggest maybe going with one of the other providers on a short contract then migrate at the end if your speed is above the 15mb

my name has been changed to save me from more company disciplinary procedures.

whatever i say is my thoughts and not those of the company i work for
Standard User Zarjaz
(knowledge is power) Fri 07-Jan-11 19:23:23
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Re: Other FTTC available, just not BT Infinity?


[re: RobertoS] [link to this post]
 
No, it's 15000 or over.

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