A nice person at BT Broadband went through the normal tests, quick line test, unplug router, remove faceplate and plug router into test socket and so on, and decided there was a fault on the line, and put me through to someone else to log a fault on the line. Logged the fault, and person the other end said it should be fixed by end of business the following day. As the line fault appeared to be very close to the home the engineer may need access and would I make sure someone was available to give the engineer access. Friday came, no sight or sound of an engineer - checked Friday pm, told not sure why this wasn't fixed should be done by Monday at latest. Anyway this goes on for a week..... Until last Thursday, I spot an engineer at end of path. I go have a talk - no he's not working on my fault but one 2 doors away, but if I give him my details he'll take the call and see what he can do.
30 minutes later, he says there was a break, and it's all fixed now, does a line test and everything checked out OK.
So, check router, and I have a connection at 8128kpbs - fastest ever. However, on testing the line I get, 226Kbps down and 360Kbps up.
Back on the phone to BT, after doing a check on www.speedtester.bt.com where I get
Download speedachieved during the test was - 199 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 250 Kbps
So, asked for a 'fix' to the IP Profile, maybe a CCSNR reset I suggested.... Any-how's it's now day 11 since the fault was reported, my router's been connected since Thursday last week and shows
1 23 45 67 89 1011 1213 1415 1617 1819 2021 2223 2425 2627 2829 3031 3233 3435 3637 3839 4041 4243 4445 4647 4849
adsl_router#sh dsl int atm 0 ATM0Alcatel 20190 chipset information ATU-R (DS) ATU-C (US)Modem Status: Showtime (DMTDSL_SHOWTIME) DSL Mode: ITU G.992.1 (G.DMT) Annex AITU STD NUM: 0x03 0x2 Vendor ID: 'STMI' 'TSTC'Vendor Specific: 0x0000 0x0000 Vendor Country: 0x0F 0xB5Chip ID: C196 (0) DFE BOM: DFE3.0 Annex A (1)Capacity Used: 98% 50% Noise Margin: 5.0 dB 24.0 dBOutput Power: 18.5 dBm 12.5 dBm Attenuation: 38.0 dB 19.5 dBDefect Status: None None Last Fail Code: NoneWatchdog Counter: 0x25 Watchdog Resets: 0Selftest Result: 0x00 Subfunction: 0x00 Interrupts: 8265 (0 spurious) PHY Access Err: 0Activations: 2 LED Status: ONLED On Time: 100 LED Off Time: 100Init FW: init_AMR-3.0.014_no_bist.bin Operation FW: AMR-3.0.014.binFW Source: embedded FW Version: 3.0.14 Interleave Fast Interleave FastSpeed (kbps): 8128 0 448 0 Cells: 90599620 0 255031946 0Reed-Solomon EC: 47482 0 53 2 CRC Errors: 412 0 8 2Header Errors: 366 0 6 3 Total BER: 65535E-255 0E-0Leakage Average BER: 65535E-255 0E-0 ATU-R (DS) ATU-C (US)Bitswap: enabled enabled Bitswap success: 0 0Bitswap failure: 0 0 LOM Monitoring : Enabled LOM watch configured for 200 timesLOM appeared continuously for 0 times
And so I guess I still have a 250kbps profile, but this morning like others the site www.speedtester.bt.com keeps showing an error. So, much for 48 hour fix for business users !