Apart from a minor hiccup which BT resolved i have been very happy with the service.
Today i recieved my online bill.(Quartly Bill)
I was very suprised and happy that BT had credited me £10 which was for the delay on my original infinty installation by 10 days. I was not previously aware of recieving this £10 reduction as this has not been mentioned to me before. This is shown on my bill as "CSGS Delayed Provision - Missed app.
The other unsuall thing that has appeared on my recent bill is the comment regarding the line rental saver offer " NB. You need to make at least two calls a month to avoid a £1.50 monthly charge. Payment is non-refundable." This line was never mentioned on the package details when placing the order. I have checked my order and the order correspondance recieved by post with TC's.
A liitle bit naughty to add this now without notification. I can see this on all their current packages now but this line was not there before.
Any how still happy with BT but would have appreciated some correspondance to show that extra line regarding the line rental saver.
"When everything's coming your way, you're in the wrong lane"