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Administrator MrSaffron
(staff) Tue 12-Apr-11 12:52:33
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BT Total email addresses


[link to this post]
 
Got a relative that has just got BT Total and is trying to setup the email.

They got sent paperwork with their broadband username aanamenumber@btinternet.com and they presume this is the email address.

When trying to sign in via the BT Total/Yahoo home page it does not recognise the account, and asks them to create a new account. Is that normal, i.e. is BT Total email just a normal Yahoo account at the end of the day?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Tue 12-Apr-11 13:19:20
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Re: BT Total email addresses


[re: MrSaffron] [link to this post]
 
All fixed, they are happy now, support did a remote assistance and got everything sorted.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User MHC
(legend) Tue 12-Apr-11 17:51:47
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Re: BT Total email addresses


[re: MrSaffron] [link to this post]
 
http://uk.mail.yahoo.com/

Is the best way in ... it avoids a lot of the rubbish that Yahoo throws at you.





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taurus excreta cerebrum vincit


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