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Standard User Matty1
(newbie) Wed 05-Oct-11 12:51:16
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My Modem is broke and I REALLY need to use the internet HELP


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Hi

I have BT Infinity.

The white openreach modem has broke, it will not power on at all, My home hub is still fine and working.

I have phone BT twice now who are arranging a replacement from an engineer, but this has gone on for 3 days now and still no visit arranged.

Does anyone know where I can just go and buy a BT Openreach Modem or know of a product I can buy in its place to temporary access my infinity?
Any help would be great!
Standard User RobertoS
(sensei) Wed 05-Oct-11 13:35:32
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Re: My Modem is broke and I REALLY need to use the internet


[re: Matty1] [link to this post]
 
Search the Fibre Broadband forum over the last 6 months for Fritz. They seem to work reasonably. Cost you though!

Does the power light come on? If not, I assume you have tried replacing the fuse in the plug?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Matty1
(newbie) Wed 05-Oct-11 13:42:50
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Re: My Modem is broke and I REALLY need to use the internet


[re: RobertoS] [link to this post]
 
I will have a search

There is no power light coming. I have tried with a different lead and power socket. It's definatly the modem that is the problem


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Standard User tonym
(member) Wed 05-Oct-11 20:02:45
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Re: My Modem is broke and I REALLY need to use the internet


[re: RobertoS] [link to this post]
 
Spotted this for the draytek 2750N , cheapest price i could find:
http://www.palinsonline.co.uk/index.php?_a=product&p...

tonym
ISP Representative BT_Care
(isp) Thu 06-Oct-11 10:36:32
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Re:My Modem is broke and I REALLY need to use the internet H


[re: Matty1] [link to this post]
 
Hey

I have just seen you post and would like to look into this for you, if you send me over your details via http://bt.custhelp.com/app/contact_email/c/4950 I will look into this.

Regards David
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User G3UZF
(committed) Thu 06-Oct-11 11:00:31
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Re: My Modem is broke and I REALLY need to use the internet


[re: Matty1] [link to this post]
 
How are you posting this if you have no Internet connection? Mobile?

My Modem died within days of being installed. BT/OR sent an Engineer out the next day to replace it. Well satisfied.

Allergy Advice: This post may contain traces of Meerkats.
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