Wouldn't this be covered by the home insurance?
Maybe it would,but would claiming be worth the hassle, they may say quiet rightly that it's the property of bt therefore we won't cover it,
If bt choose to supply customers via overhead cables then they should also accept that lightning can and does cause damage to their line plant upto & including the nte, there should be no charge to the customer for such damage end off, if it was me i would have told them to go.... and see them in court and then gone as public as possible about this daylight robbery by bt complain to bbc watchdog about it, it to me also sounds that the engineer put the original faceplate back on the nte and charge for a new one
It will be interesting to see what will happen regarding damage to the new external nte they tend to now fit on new builds, are they gonna charge for water ingress ect too?,
Edited by tommy45 (Wed 26-Oct-11 15:34:51)