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Standard User painter
(learned) Sun 06-Nov-11 19:04:38
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Spotify / BT Infinity


[link to this post]
 
I am on BT Infinity and been having problems with Spotify (big delay in songs starting to play and also intermittent playing, the songs stop for a few seconds). The problem seems to occur during peak times (when BT throttles P2P).

According to the following link BT doesn't throttle Spotify but my experience suggests otherwise, has anyone experienced similar problems?

http://community.bt.com/t5/BB-Speed-Connection-Issue...
Standard User Zarjaz
(knowledge is power) Sun 06-Nov-11 19:08:54
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
Post a link and I'll give it a go !

Standard User mistral
(experienced) Sun 06-Nov-11 19:50:55
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
BT seems to throttle a lot of things. What is worse is their support don't know what is actually being throttled and what is not. However they will always tell you it is not being throttled.

On the flip side. It may not be throttled and the source of the song you are trying to get could not be able to send it to you fast enough though I didn't think spotify worked like this ...


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Standard User TheHorseman
(knowledge is power) Mon 07-Nov-11 17:49:06
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Re: Spotify / BT Infinity


[re: mistral] [link to this post]
 
In reply to a post by mistral:
BT seems to throttle a lot of things.

In my experience so far the only thing BT throttle is P2P.

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Far too many computers, 1 Wife, 3 Maine Coons and too many horses smile
Standard User RobertoS
(sensei) Mon 07-Nov-11 17:51:27
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Re: Spotify / BT Infinity


[re: TheHorseman] [link to this post]
 
In reply to a post by TheHorseman:
In reply to a post by mistral:
BT seems to throttle a lot of things.

In my experience so far the only thing BT throttle is P2P.
And any staff who give out useful information that isn't in the script.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User orly
(fountain of knowledge) Mon 07-Nov-11 18:38:38
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
Don't really use spotify that much any more but started it up there and it began playing instantly.

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Administrator MrSaffron
(staff) Mon 07-Nov-11 18:41:06
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
If on Infinity that would have to be some serious throttle to stop a 320Kbps audio file playing

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BuckleZ
(fountain of knowledge) Mon 07-Nov-11 18:57:05
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
Never had any issues with it here

My Broadband Speed Test
BT Infinity
~200m from NILDW PCP21
40000/10000 Sync
Standard User tonym
(member) Mon 07-Nov-11 19:48:32
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Re: Spotify / BT Infinity


[re: painter] [link to this post]
 
Have you contacted them about it.

" If you are having any other specific issues with Spotify please send us your details and information about the times and circumstances you are using Spotify so we can investigate. "



It is in the link you posted.

tonym
Standard User TheHorseman
(knowledge is power) Mon 07-Nov-11 22:28:13
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Re: Spotify / BT Infinity


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by TheHorseman:
In my experience so far the only thing BT throttle is P2P.
And any staff who give out useful information that isn't in the script.

shocked wink

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Far too many computers, 1 Wife, 3 Maine Coons and too many horses smile
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