Noticed no one wrote to you but now have.
So phone line makes noices, internet rubbish (polite way of saying). Just like me some time ago. Ringing up monkeys in India, don't get me started.
They do a line test and ok, What part of internet is low sync and crackles on the line so can hardly hear the person. Works and does not but always does when ringing india (so hard work!).
Start getting firm but not nasty and insist someone comes around and looks, say you guess there is a nick in the cable, duff join or some cable fault. Record the line playing up if it means rinning up a friend and speeking rubbish. Do you have a recorder feature on mobile phone, what I did using speaker phone so nice loud noise to record. Then got some ammo.
I had the underground, not 5cm under the soil and patio of next door cable from a BT jointer box in the ground, cable bearly underground to a grey junction box to out 4 flats our end of the building. This had gone so phone playing up and guess noise on it so internet profile dropped.
No problem sir,, [censored] when you ring up the keyboard pressing script monkeys.
Dont take no for an answer. BT openreach arrive with their toys and it even says where along the wire the problem is and was right. under next doors patio that some slabs where removed.
will be a problem and get openreach along and someone in this country who knows what they are doing will sort it with their toys.
India useless but will get an appointment for you.
When mine multiway cable to the flats was repaired still not convinced and got the incoming wire from the grey box outside neighbours wall up my wall into the roof and mastersocket (we are upstairs single flooor flat ) replaced and all ok, Keep moaning and get them back until it works.
Use BT line test on the quite line option 17070 option 2.
Proves a point.
Back at where it once was, dropped to 21Mb at one point and this was ok as over 16 is good, not when it runs at full speed and phone crackles,
Take no rubbish!.
Record it wrong, I did but never used as no email to send audio clip on. Woul;d have when gave up with india and moved onto higher up in UK. Where people know what is what.
Not against india, Just useless BT monkeys.
Edited by Daniel_g (Wed 16-Nov-11 20:18:33)