User comments on ISPs
  >> BT Broadband


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User redstripe
(regular) Mon 21-Nov-11 16:57:33
Print Post

21CN Upgrade Disaster


[link to this post]
 
Exchange was upgraded about three weeks and its been a total disaster ever since. Im due a third engineer soon as the upgrade has turned a totally stable line into constant disconnections on using BB or recieving incoming/outgoing calls.

Anyone else experienced this same problem ?
Administrator MrSaffron
(staff) Mon 21-Nov-11 17:13:02
Print Post

Re: 21CN Upgrade Disaster


[re: redstripe] [link to this post]
 
Just the exchange? Or your service too?

21CN WBC transfer is only done based on an ISP order, and the changes in upstream from the usual 448Kbps to usually a lot more show whether you are on WBC.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User redstripe
(regular) Mon 21-Nov-11 17:30:42
Print Post

Re: 21CN Upgrade Disaster


[re: MrSaffron] [link to this post]
 
BT just automatically upgraded me to 21CN and i get that now with double upstream and a slight increase in downstream.


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Mon 21-Nov-11 18:22:27
Print Post

Re: 21CN Upgrade Disaster


[re: redstripe] [link to this post]
 
Has the internal wiring being eliminated? As lines that are very stable with ADSL can be unstable on ADSL2+. Forcing the modem back to using only ADSL2 mode or ADSL mode can help.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
  Print Thread

Jump to