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Standard User janitor
(experienced) Fri 13-Jan-12 16:14:25
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Infinity quite a bit slower than the quote.


[link to this post]
 
When i signed up to infinity i was told i could get 32.7 Mb, i was connected yesterday and am getting between 19 and 20Mb is this likely to increase as it beds in, or is this the max i can get, if so is it usual for estimates to be that far out.
Standard User dieselglider
(experienced) Fri 13-Jan-12 17:07:14
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Re: Infinity quite a bit slower than the quote.


[re: janitor] [link to this post]
 
There may be nothing wrong, as such, and I'm going to assume two things;

1. You are connecting wirelessly.

2. Your wireless adaptor is 802.11g.

The g bit is what will restrict speeds to what you are getting, a 802.11n wireless adaptor is what you would require, eg, a wireless usb dongle.

If I have assumed correctly, disconnect the wireless connection, connect to the router with an Ethernet cable and check the download speed with that, it should be near the full profile/sync speed.

BTInfinity
Standard User RobFlet
(committed) Fri 13-Jan-12 17:50:51
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Re: Infinity quite a bit slower than the quote.


[re: dieselglider] [link to this post]
 
On an ethernet connection I get 37.5 ... but my main machine is still on a wireless b/g connection and this gets the same as you quote 18-20megs.

Cheers,

Rob

1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity( getting 37.5 megs now on ethernet)

Yamaha AW16G user
Red5Audio Microphones


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Standard User janitor
(experienced) Fri 13-Jan-12 19:18:09
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Re: Infinity quite a bit slower than the quote.


[re: RobFlet] [link to this post]
 
Will try over the weekend on Ethernet, but the machine I used for the test does have a wireless n adapter.
Administrator MrSaffron
(staff) Fri 13-Jan-12 19:34:33
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Re: Infinity quite a bit slower than the quote.


[re: janitor] [link to this post]
 
A great many wireless N devices are not full standard wireless N, so worth checking drivers are most recent.

Also the estimate only applies to the connection speed, so the info on this can be had via www.speedtester.bt.com

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Matt182
(member) Fri 13-Jan-12 19:41:35
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Re: Infinity quite a bit slower than the quote.


[re: janitor] [link to this post]
 
That will be your problem then, the HH3 is a total fail.

I was being moaned at because when using wireless no one could watch iplayer and the internet was dog slow, checked it out and wireless was going at 1Mbps with a download speed of 60KB/s

Set my old Netgear up into bridge mode and now the wireless is working fine, all be it not full speed compared to the the wired computers but much better, any where from 25Mbps to 35Mbps.

-------------------------------------------------------------
# TISCALI -> freeserve -> Wanadoo -> plusnet -> ZeN -> ADSL24 -> ZeN -> Sky -> BTBroadband

Sky LLU
http://www.speedtest.net/result/1486770460.png

BT FTTC
http://www.speedtest.net/result/1701178076.png
Standard User orly
(fountain of knowledge) Sat 14-Jan-12 00:56:20
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Re: Infinity quite a bit slower than the quote.


[re: Matt182] [link to this post]
 
Always, always, use a wired connection.

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BT Infinity 8th July 2010
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Standard User janitor
(experienced) Sat 14-Jan-12 18:27:09
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Re: Infinity quite a bit slower than the quote.


[re: MrSaffron] [link to this post]
 
Thank you all, I have just completed the Bt speed tester with laptop connected by Ethernet, and got a result of 31.7Mb and the think broadband tester came back with 26Mb, so it was the wireless that was doing it.
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