If you've already ordered the house move/new line, no chance. Even if you haven't, I wouldn't be sure you could.
There is a special type of order number, LORN, you can get for a new line, and if that is sent in to Openreach with a broadband order the two are supposed to meet up and happen on the same day.
It often goes wrong, I haven't heard of it being used with Infinity, and I haven't heard of it being used with a house move.
But no harm in asking.
If you can't arrange it, don't forget that for two or three days after your phone goes active the database that is used for checking broadband availability, (by both you and the automated ordering systems), will have the estimates for wherever that number went to last time it was used.
If the figures are good, no worry. If they are bad, don't panic. Try every day till they change.
Edit - Ugh - I put SORN, meant LORN. No off-road internet please!
My broadband basic info/help site - www.robertos.me.uk
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IDNet Home Starter Fibre. Live BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Edited by RobertoS (Thu 26-Jan-12 19:47:04)