Thanks, I'll probably try that. I'm still interested, but it does worry me about ongoing support. Which I would most likely only need when I couldn't get online anyway.
But how unimpressive is
It's only the price that is an incentive. I'm a bit old-fashioned and don't believe BT should have low training standards. Their mass-market appeal is very much based on old-fogey brand belief. It is easily lost, especially as we die off. As is evident from the younger generations not even wanting a landline except when forced into it for broadband.
I know the cold callers from BT don't know about Infinity not being the only FTTC on the market, but the sales people when we ring in??
/me Hello Mr Ford. Please can you tell me what the road tax is for a 1.4litre engined Focus. I want to compare it with another manufacturer's 1.4litre car.
/sales Our 1.4litre engine only goes onto our cars Sir.
/me I know that, but other companies make 1.4litre engines for their own cars. The Ford Focus isn't the only 1.4litre-engined car. The emissions are probably different so the road tax may be.
/sales Oh, I didn't know that Sir.
Maybe in a bit over 100 years, (the time cars have been around, for the people reading who don't know that mobile phones are a very recent invention), the staff will have found out for themselves, or BT will tell them. It doesn't exactly require a day's off-site training
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost
. Internet connection -
IDNet Home Starter Fibre. Live BQM
"Where talent is a dwarf, self-esteem is a giant."
- Jean-Antoine Petit-Senn.
Edited by RobertoS (Sat 28-Jan-12 09:58:38)