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Standard User GeoffB
(experienced) Fri 27-Jan-12 19:04:59
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Overheating Infinity modems


[link to this post]
 
See previous post - I was upgraded to Infinity this morning. The engineer said that he'd been going round changing the modems because of overheating and now on the front page here I see an article about it. Thing is....the modem he fitted is identical to the one in the photo!! Should I buy a fire extinguisher? It is a bit hot..........

Dell Studio 15 with Win7 64bit and 4GB RAM
VM 50 Mbps
IE9

Advent laptop/Dell Inspiron 6000
Netgear 2200 via BT line (8Mbs).
BT Option 3
IE8 and OE6
Standard User RobertoS
(sensei) Fri 27-Jan-12 19:10:30
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Re: Overheating Infinity modems


[re: GeoffB] [link to this post]
 
They look the same, but aren't. Yours will be a new one. The old ones were installed months ago. I have one of those from February - no problem at all with it, and it is sited in a very warm place!

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User RobFlet
(committed) Fri 27-Jan-12 20:30:48
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Re: Overheating Infinity modems


[re: GeoffB] [link to this post]
 
Had the same story from the engineer who fitted mine in November. Had spent quite a lot of his time changing modems due to the overheating issues.

I did ask the stupid question "I guess mine is the newer one then???" - he replied "yes", with a wry grin!

And just to add, my Infintiy has been stable now for longer than any of my other connections, and the speed is great. Only issues have been when there has been "engineering work" posted on the BT site for the night before, and these have sorted themsleves out after a day.

Rob

1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity( getting 37.5 megs now on ethernet)

Yamaha AW16G user
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Administrator MrSaffron
(staff) Fri 27-Jan-12 20:34:57
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Re: Overheating Infinity modems


[re: RobFlet] [link to this post]
 
Newer as in probably the thermal paste between a chip and its heatsink is properly in place and working. i.e. heat output may be the same overall, but heat is removed away from chip better on the newer batches

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User zyborg47
(eat-sleep-adslguide) Fri 27-Jan-12 21:58:42
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Re: Overheating Infinity modems


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Newer as in probably the thermal paste between a chip and its heatsink is properly in place and working. i.e. heat output may be the same overall, but heat is removed away from chip better on the newer batches


I don't understand why they can't supply a modem with a router built in, surely they are available for the service?

Adrian

Desktop machine now powered by windows 7 pro 64bit , laptop by ubuntu

On ADSL24 using C&W network.
Standard User RobertoS
(sensei) Fri 27-Jan-12 22:02:01
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Re: Overheating Infinity modems


[re: zyborg47] [link to this post]
 
In reply to a post by zyborg47:
I don't understand why they can't supply a modem with a router built in, surely they are available for the service?
Cost more to replace when they go wrong tongue.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Brugie
(learned) Fri 27-Jan-12 22:40:10
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Re: Overheating Infinity modems


[re: GeoffB] [link to this post]
 
The latest version I believe is " 3B "
Administrator MrSaffron
(staff) Fri 27-Jan-12 22:56:41
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Re: Overheating Infinity modems


[re: RobertoS] [link to this post]
 
Also more issues with regards to wireless speeeds, nat etc

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User burakkucat
(committed) Fri 27-Jan-12 23:01:40
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Re: Overheating Infinity modems


[re: Brugie] [link to this post]
 
In reply to a post by Brugie:
The latest version I believe is " 3B "
Correct. You will see it so marked, using large bold face, in the top right hand corner of the rear label. (Also the PSU for a 3B modem is white in colour.)

-----------------------------------------------------

100% Linux and, previously, Unix.
Standard User RobertoS
(sensei) Fri 27-Jan-12 23:14:11
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Re: Overheating Infinity modems


[re: MrSaffron] [link to this post]
 
I was having him on!

Took 5 months for me and others to talk him into LLU smile. Or maybe it was longerrrrr.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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