Hi , no I was not offered another router etc. but for BT to arrange an broadband specialist visit so quickly seems a much better option to me.
The engineer visited my house today and tested my socket using his testing equipment and came up with the same results that I came up with when I did a speed test/router stats, which I presume confirms that any problems are further "up the line".
He went off to do something at the cabinet and said he would have to do something at the exchange.
I dont know if he has finished yet but my broadband seems slower that ever. Perhaps I have to wait for things to settle down?
Here are my latest test results:-
ADSL Line Status
Line state: Connected
Connection time: 0 day, 06:23:37
Downstream: 3,983 Kbps
Upstream: 1,071 Kbps
Modulation: G.992.3 Annex A
Latency type: Fast
Noise margin (Down/Up): 5.7 dB / 6.2 dB
Line attenuation (Down/Up): 44.5 dB / 23.3 dB
Output power (Down/Up): 0.0 dBm / 12.8 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 160840 / 231
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 46699 / 173
Error Seconds (Local/Remote): 0 / 144
1. Best Effort Test: -provides background information.
0 Kbps 4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.79 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 3.51 Mbps
2. Upstream Test: -provides background information.
0 Kbps 832 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 920Kbps
Upstream Rate IP profile on your line is - 832 Kbps
Results since BT visit
Day Downstream Upstream IP Address Connection
20/03/12 16:47 Tue 2092 Kbps 892 Kbps 86.14xxxxxx Home
20/03/12 16:16 Tue 1441 Kbps 889 Kbps 86.14xxxxxx Home
20/03/12 14:36 Tue 2201 Kbps 844 Kbps 86.14xxxxxx
20/03/12 14:32 Tue 2194 Kbps 892 Kbps 86.14xxxxxx Home
20/03/12 14:07 Tue 1612 Kbps 892 Kbps 86.14xxxxxx Home
20/03/12 10:09 Tue 2653 Kbps 884 Kbps 86.14xxxxxx Home
19/03/12 22:05 Mon 3029 Kbps 884 Kbps 86.14xxxxxx
18/03/12 10:42 Sun 3048 Kbps 888 Kbps 86.14xxxxxx
16/03/12 14:09 Fri 3031 Kbps 888 Kbps 86.14xxxxxx Home
13/03/12 08:58 Tue 2928 Kbps 889 Kbps 86.14xxxxxx Home
Have not heard back from the BT engineer as yet.
Edited by Greigster (Tue 20-Mar-12 17:00:46)