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Standard User bbuser007
(newbie) Wed 23-May-12 21:29:43
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Slow Speeds, can anybody interpret my router details?


[link to this post]
 
HI,

I have moved to a new house and my bt broadband is very slow. I am getting less than 1.8Mbps and I believe others are getting 6Mbs+ on the same street. We are only 800 meters from the exchange. There is nothing else connected to my home phone nexwork, phones etc.

I have plugged into the socket within the master socket but it makes no difference. I am also connected from my computer to the router via a network cable, no wireless.

Can anybody tell from the details my router reveals whether I should be getting better speeds? It's all gobbledegoop to me. Thanks in advance for any help.

ADSL Line Status

Connection Information

Line state: Connected
Connection time: 0 days, 00:15:20
Downstream: 7.938 Mbps
Upstream: 448 Kbps

ADSL Settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 13.5 dB / 23.0 dB
Line attenuation (Down/Up): 17.6 dB / 9.0 dB
Output power (Down/Up): 19.9 dBm / 11.9 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 0 / 0
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 23-May-12 23:12:14
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Re: Slow Speeds, can anybody interpret my router details?


[re: bbuser007] [link to this post]
 
Run this: http://www.speedtester.bt.com/

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Administrator MrSaffron
(staff) Thu 24-May-12 08:53:28
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Re: Slow Speeds, can anybody interpret my router details?


[re: XRaySpeX] [link to this post]
 
Which probably says you have a 2 Mbps IP Profile. This should improve in time, or can be prodded by the ISP

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User bbuser007
(newbie) Thu 24-May-12 11:23:23
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Re: Slow Speeds, can anybody interpret my router details?


[re: MrSaffron] [link to this post]
 
ahhh, thats what it does indeed say. Will this automatically be increased then? Thanks for your help.
Administrator MrSaffron
(staff) Sat 26-May-12 00:17:10
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Re: Slow Speeds, can anybody interpret my router details?


[re: bbuser007] [link to this post]
 
It should be if the sync stays at a value high enough to give a better value

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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