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Standard User griff_90
(fountain of knowledge) Sun 22-Jul-12 15:21:47
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Significant issues this afternoon (Wales/West Midlands)


[link to this post]
 
Is anyone else (probably in Wales or West Midlands area) experiencing significant issues with Infinity this afternoon?

Latency is 11ms one minute and then 900ms+ the next.

IDNET Home Fibre Plus BT Infinity

Edited by griff_90 (Sun 22-Jul-12 15:22:38)

Standard User Steve_D
(committed) Sun 22-Jul-12 15:35:37
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: griff_90] [link to this post]
 
You could say that, got a connection timed out just trying to reach the reply page. Cannock area, been terrible since about midday. Pages not loading, DNS failures, almost no data throughput, mixed with periods when it's all fine. Seems to be affecting plenty of people:

http://community.bt.com/t5/BT-Infinity/infinity-conn...
Standard User spongeh
(newbie) Sun 22-Jul-12 16:11:14
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: Steve_D] [link to this post]
 
Great glad its not just me then laugh

I'm also haveing problems in the Cannock area.


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Standard User professor973
(member) Sun 22-Jul-12 16:26:59
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: griff_90] [link to this post]
 
http://bt.custhelp.com/app/answers/detail/a_id/15036...

Standard User griff_90
(fountain of knowledge) Sun 22-Jul-12 16:38:48
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: professor973] [link to this post]
 
In reply to a post by professor973:
http://bt.custhelp.com/app/answers/detail/a_id/15036...


While that may be the route cause the effects are much more widespread than the area codes they're quoting.

IDNET Home Fibre Plus BT Infinity
Standard User TheHorseman
(knowledge is power) Sun 22-Jul-12 17:06:10
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: professor973] [link to this post]
 
That page just times out for me. Browsing is currently appalling, pages either take an age to load or just time out. Time for BT to get their finger out! I'm just going to have to go back to the gardening frown

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity 2
Say it with flowers, give her a Triffid smile
Standard User dazb73
(newbie) Sun 22-Jul-12 17:35:05
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: TheHorseman] [link to this post]
 
Same problem here in Blackley Manchester, webpages wont load had this since 12pm today, dont know whats going on hope BT get this sorted.
Standard User Zarjaz
(knowledge is power) Sun 22-Jul-12 18:11:56
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: dazb73] [link to this post]
 
What does trace route show for you guys having problems, all OK here in Reading.

Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms api.home [192.168.1.254]
2 6 ms 6 ms 6 ms 217.32.147.102
3 36 ms 45 ms 67 ms 217.32.147.142
4 12 ms 11 ms 11 ms 213.120.181.142
5 11 ms 11 ms 11 ms 217.41.169.217
6 12 ms 11 ms 12 ms 217.41.169.109
7 11 ms 11 ms 11 ms 109.159.251.245
8 18 ms 22 ms 27 ms core1-te0-4-0-2.ilford.ukcore.bt.net [109.159.25
1.129]
9 19 ms 18 ms 18 ms core4-pos0-1-5-0.telehouse.ukcore.bt.net [195.99
.125.225]
10 20 ms 22 ms 19 ms 194.74.65.58
11 20 ms 19 ms 21 ms te5-5.telehouse-east2.core.enta.net [87.127.236.
37]
12 19 ms 16 ms 17 ms enta-gw.ncuk.net [84.45.244.242]
13 21 ms 18 ms 18 ms gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.9
7.9]
14 17 ms 17 ms 18 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

Standard User griff_90
(fountain of knowledge) Sun 22-Jul-12 18:56:25
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: Zarjaz] [link to this post]
 
Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
2425
26
C:\>tracert www.thinkbroadband.com
 Tracing route to www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops: 
  1    <1 ms    <1 ms    <1 ms  192.168.1.2  2     6 ms     6 ms     6 ms  213.120.155.227
  3     6 ms     6 ms     6 ms  213.120.155.142  4     7 ms     7 ms     6 ms  213.120.161.18
  5     7 ms    26 ms     7 ms  217.32.26.62  6     *        *      516 ms  217.32.26.182
  7   261 ms   261 ms     *     acc2-10GigE-0-1-0-6.bm.21cn-ipp.bt.net [109.159.248.222]
  8     *      374 ms   372 ms  core2-te0-15-0-14.ealing.ukcore.bt.net [109.159.248.170]
  9     *      524 ms   522 ms  access1-h-0-0-5.manchester.bt.net [195.99.125.193]
 10   266 ms   265 ms   265 ms  195.99.125.86 11   582 ms     *        *     te5-5.telehouse-east2.core.enta.net [87.127.236.
37] 12   266 ms   267 ms     *     enta-gw.ncuk.net [84.45.244.242]
 13   267 ms   270 ms   273 ms  gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
 14     *      265 ms   266 ms  www.thinkbroadband.com [80.249.99.130] 
Trace complete.


IDNET Home Fibre Plus BT Infinity
Standard User spongeh
(newbie) Sun 22-Jul-12 19:04:10
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Re: Significant issues this afternoon (Wales/West Midlands)


[re: griff_90] [link to this post]
 
lol wish I could contribute frown


C:\>tracert www.thinkbroadband.com
Unable to resolve target system name www.thinkbroadband.com.

C:\>
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