right have fitted XTE-2005 pre-filtered face plate which has made a huge difference. Now have a sync of 2.8Mbps at SNR 15dB which looks more realistic. IP profile is sitting at 250Kbps
Have spend 4 online chats trying to get the call centre to reset the target margin, last guy said your SNR is high and I will pass it on to 2nd line tech support but it will take 48 hours - 48 hours to reset the noise margin [censored]!!!!
Going to ask the customer how long they've been with BT if they're out of contract I am going to suggest they get a MAC and leave - what a nightmare