User comments on ISPs
  >> BT Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | (show all)   Print Thread
Standard User WestBrom
(newbie) Sat 28-Jul-12 10:45:29
Print Post

ADSL2+ upgrade


[link to this post]
 
Hi

A few days ago BT upgraded our local network exchange, (which if it wasn't for a few trees I could see from my window), to ADSL2+. It warned that, for the next ten days there might be some slowdown or cutting out, so I was fully expecting some erratic broadband for a bit.

Essentially, my broadband has virtually keeled over.

ADSL line status
Connection information
Line state Connected
Connection time 0 days, 17:25:53
Downstream 283 Kbps
Upstream 440 Kbps

ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 31.6 dB / 32.3 dB
Line attenuation (Down/Up) 16.5 dB / 6.7 dB
Output power (Down/Up) 0.0 dBm / 12.1 dBm

I've looked on various BT forums and, whilst there are many posts dealing with exchange upgrades, nothing seems as bad as this. Do you think it will get any better after 10 days or has something probably gone wrong? It's rather frustrating you see as I do a lot of work from home.
Standard User BatBoy
(legend) Sat 28-Jul-12 11:05:33
Print Post

Re: ADSL2+ upgrade


[re: WestBrom] [link to this post]
 
Can you run the speedtest at www.speedtester.bt.com and get the IP Profile for your connection?


_____________________________________________________________________________________________ this is not usenet __________________
Standard User RobertoS
(sensei) Sat 28-Jul-12 12:36:57
Print Post

Re: ADSL2+ upgrade


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Can you run the speedtest at www.speedtester.bt.com and get the IP Profile for your connection?
?
Downstream 283 Kbps
The answer is 135.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Register (or login) on our website and you will not see this ad.

Standard User RobertoS
(sensei) Sat 28-Jul-12 12:41:45
Print Post

Re: ADSL2+ upgrade


[re: WestBrom] [link to this post]
 
Hi, welcome to the forums. Something went wrong at some stage early on, as you have a crazily high noise margin. Have you tried disconnecting and reconnecting?

Just do it once! Doing it several times close together could make things worse in a different way. Please take and post the stats again immediately after reconnecting.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User BatBoy
(legend) Sat 28-Jul-12 12:43:47
Print Post

Re: ADSL2+ upgrade


[re: RobertoS] [link to this post]
 
Ok, lets assume that actually is one of the answers. I would imagine that DLM has reduced the profile due to something or other, and it will recover automatically in the fullness of time.


_____________________________________________________________________________________________ this is not usenet __________________
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 28-Jul-12 13:28:53
Print Post

Re: ADSL2+ upgrade


[re: WestBrom] [link to this post]
 
Also plug into test socket behind faceplate and take stats.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User WestBrom
(newbie) Sat 28-Jul-12 14:43:38
Print Post

Re: ADSL2+ upgrade


[re: RobertoS] [link to this post]
 
Thanks for the reply

I tried disconnecting and reconnecting, but it made no difference to the noise margin. I think I'll be patient and just wait the 10 days out before messing any further. Hopefully it'll recover on its own.
Standard User RobertoS
(sensei) Sat 28-Jul-12 15:13:12
Print Post

Re: ADSL2+ upgrade


[re: WestBrom] [link to this post]
 
In reply to a post by WestBrom:
Thanks for the reply

I tried disconnecting and reconnecting, but it made no difference to the noise margin. I think I'll be patient and just wait the 10 days out before messing any further. Hopefully it'll recover on its own.
No chance frown.

What do you mean by disconnecting? Did you, for example, turn the router off?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre FTTC 80/20 trial.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Standard User flippery
(regular) Sat 28-Jul-12 17:26:06
Print Post

Re: ADSL2+ upgrade


[re: RobertoS] [link to this post]
 
Interesting, as I have a similar problem with a recently ADSL2 Upgraded Exchange, which my ISP is saying is noise on line. I have questioned that it may be Upgrade.
Before Upgrading to ADSL2+
Speed 287 Down 448 Up
Noise 33 14
Att 37 16

After Upgrade

Speed 287 888
Noise 18 14
Attn 37 16

Changed ISP in July CN21 Upgrade month.
Previous 5500 Down 448 Up

Must see if anyone else local has had same problem.
What was your speed prior to upgrade.
As you appear not to have upgrade to ADSL2 yet what are you g.DMT figures.
Standard User Stanman_24
(knowledge is power) Sat 28-Jul-12 20:22:27
Print Post

Re: ADSL2+ upgrade


[re: WestBrom] [link to this post]
 
looks like your isp has set it on as diagnostic profile

SOTV KRO BCFC smile
Pages in this thread: 1 | 2 | 3 | 4 | (show all)   Print Thread

Jump to