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Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 12:35:53
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Connected at 3.1 Mbps - Download Speed only 290kb PleaseHelp


[link to this post]
 
Hello,

The B.T Speed test tells me I have a good speed of 2.34 Mbps but my Download Speeds are nowhere near that (292kbps! Infact)

Slow Speeds are a problem for me as I do download alot of stuff and also like to watch films but cant due to buffering constanly and its really annoying me.

Speed Test Details:
Date: 02/09/2012

Download speed achieved during the test was - 2.3 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :3.07 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2.5 Mbps


if anyone could help me, that would be greatly appreciated!
Standard User Zarjaz
(knowledge is power) Sun 02-Sep-12 12:40:45
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: DerehamBoy01] [link to this post]
 
Got to be something your end, the profile checks out as OK. Are you connected via wireless ?

Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 12:48:50
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: Zarjaz] [link to this post]
 
Yes I am connected via wireless and I also did a speed test from the test socket using an computer connected via Ethernet and tested the speeds and got the same result :/ . Also I figured using the test socket was giving me faster speeds well the 290kb as if I had used the other I only got 180kb


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Standard User Zarjaz
(knowledge is power) Sun 02-Sep-12 13:27:07
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: DerehamBoy01] [link to this post]
 
Hmm, time to post your stats from your router.

Standard User 4M2
(fountain of knowledge) Sun 02-Sep-12 13:39:16
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: DerehamBoy01] [link to this post]
 
In reply to a post by DerehamBoy01:
Yes I am connected via wireless and I also did a speed test from the test socket using an computer connected via Ethernet and tested the speeds and got the same result :/ . Also I figured using the test socket was giving me faster speeds well the 290kb as if I had used the other I only got 180kb


Kbps or KB/sec?
Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 15:51:57
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: Zarjaz] [link to this post]
 
The ADSL Stats from HomeHub


Line state Connected
Connection time 1 days, 04:41:41
Downstream 3,072 Kbps
Upstream 448 Kbps

ADSL Settings

VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 13.3 dB / 16.0 dB
Line attenuation (Down/Up) 52.5 dB / 31.5 dB
Output power (Down/Up) 5.1 dBm / 1.3 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 350 / 1991
CRC Errors (Down/Up) 344 / 1890
HEC Errors (Down/Up) 935 / 1469
Error Seconds (Local/Remote) 215 / 261

That's All.

Edited by DerehamBoy01 (Sun 02-Sep-12 15:53:25)

Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 15:52:24
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: 4M2] [link to this post]
 
Kbps
Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 16:01:30
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: DerehamBoy01] [link to this post]
 
Here Is Some Additional Info That I Forgot To Mention In The Main Post.

1. My Lines are fairly New only 4 1/2 Years old (Installed When I Moved Here)
2. I am 1962 Meters From The Exchange (Info From uSwitch Broadband Speed Stats.
3. Sometimes my HomeHub will disconnect from broadband, The Flashing orange one, And when I dial anynumber e.g 1471 it will go back to blue indicating the connection is back. (And I find that strangely weird)
Standard User BatBoy
(legend) Sun 02-Sep-12 16:20:57
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: DerehamBoy01] [link to this post]
 
2. You are 3.8km from the exchange (Info from attenuation)


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Standard User DerehamBoy01
(newbie) Sun 02-Sep-12 16:28:54
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Re: Connected at 3.1 Mbps - Download Speed only 290kb Please


[re: BatBoy] [link to this post]
 
No I am 1.9 km from my exchange. Im 1962meters from it. 1,000 meters in one km there-fore im about 1.9km from it.
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