At a party today I heard someone phoned BT Support in India to help solve a connection problem, which I think was just he couldn't get his email to work, and, after a long period when they couldn't solve it, they referred him to some firm, not Openreach, to help him for a price. This firm then remotely connected to his PC and configured his email settings, so they said, and charged him over £100
Anyone heard of this happening? I immediately thought it a scam, both on part of BT India and this firm. I hate to think what the state of his PC is now.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC