I don't want to argue with MrSaffron who is generally much more clued up than me, but ... I thought that Distance Selling applied to products but not to services, and that Infinity was classed as a service.
Looks as if I was just plain wrong. eg http://www.out-law.com/page-430
When do the Regulations apply?
The Regulations apply to distance contracts. These are contracts:
for the sale of goods or the provision of services;
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Edited by StephenTodd (Mon 15-Oct-12 19:25:53)