Hello, I've been having problems with my BT Infinity service for a few months now. Finally today thought I would ask for some advice. I first had it installed back in Feb 2011 and I was the first customer on the cabinet. Openreach engineer said my line was capable of reaching "The Full VDSL speed". Up until March the connection was reaching 40Mbps. Since then the speed has lingered around 15Mbps. I upgraded to the unlimited package recently as I was using more data and I hoped this would reset my IP Profile but no such luck. I just unlocked firmware on the VDSL modem but cant make much sense of the stats.
Traffic type PTM
DSL synchronization status Up
DSL up time 4360
Attainable rate (kbit/s) 81156 30753
SNR margin (dB) 26.4 19.4
Line attenuation (dB) 0 0
Output power (dBmV) 13.2 -4.3
Line rate (kbit/s) 17999 14999
I expect my cabinet to have many connections as you're lucky for ADSL speeds to go above 1Mbps.
Any help or advice is appreciated.
Edited by Chris12 (Thu 01-Nov-12 19:07:00)