That could be down to the Post Office / Royal Mail and their wretched "UK Address and Postcode List".
I have an interest in a property in Scotland and the address is Xxxx Lane West - the street signs even say that and in the village there is also Xxxx Lane East. The Deeds and Land Registry shows it as Xxxx Lane West but the Post Office insist that it is Xxxx Lane and the other is also Xxxx Lane.
A few times, trying to arrange a delivery has resulted in address not recognised, and it took 2 years to get Google Maps and NavTeq to correct their data bases because the believe the incorrect PO information.
So, if you have registered your address with Retail but OR have a PO list then that could be where the problem lies.
M H C
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