Yes I have seen the same mess.
I ordered over phone and was told 5th feb activation date by lady on phone and email.
Few hours later same day got email saying order completed. (activated early?).
Glasnost still reported shaping on port 6881.
bt com still reported me on the old package.
Yesterday signed up to bt cloud to do test and got 50 gig space, but was then told by someone on bt's forums everyone gets 50 gig cloud even when not recontracting.
Noticed yesterday also my order (which showed as completed) said the old package name. But when I tried to initiate a new order on the website that was rejected stating I was already on the new package, so more confusion.
Rang up BT again this monring, lady said I am already on new package since saturday, and website is out of date lagging behind. Glasnost test after that call still showed 6881 throttled.
Now having just woke up have ran new glasnost test showing no throttling but conneciton hasnt been reset for change of package yet.
I might test BT cloud to see if throttled, but I am not keen on installing BT's app.
edit now a big LOL
My bt now shows me as having no phone or broadband service.
uploading to bt cloud via web interface is full speed, no vpn.
BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20
Edited by Chrysalis (Mon 04-Feb-13 23:29:34)