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Standard User boneill
(member) Wed 17-Apr-13 21:44:23
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Low download speeds on Infinity 2


[link to this post]
 
I've got BT Infinity option 2 (the 75ish Mbit one), when I first got it (about 10 months ago) it was super fast and I consistently got 72 Mbit on speed tests - recently it seems to have plummeted.

Just did a speed test now and got 5Mbit download and 15Mbit upload - has anyone else seen this kind of epic slow down? I did get it when it was new in the area, is contention trashing it?
Administrator MrSaffron
(staff) Wed 17-Apr-13 22:14:00
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
If its contention then should be fine around breakfast time.

Have you tried turning off the router and home hub to make sure its not just an odd low sync that is the issue

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jchamier
(knowledge is power) Wed 17-Apr-13 23:59:31
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
In reply to a post by boneill:
Just did a speed test now and got 5Mbit download and 15Mbit upload - has anyone else seen this kind of epic slow down? I did get it when it was new in the area, is contention trashing it?


nope, still geting 45meg and higher here at any time of day.

Are you testing on wireless or ethernet? Try with an ethernet cable plugged in to computer and homehub.

James BT Infinity 2 19/09/2012 - Speeds 49 / 8.2 Mbps - Sync 53 / 9.5 Mbps @ 470m
Huawei modem -> RT-N66U -> Switch -> PC/Mac/Linux/NAS/Phone/TV - last speedtest
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)


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Standard User boneill
(member) Thu 18-Apr-13 08:15:55
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Re: Low download speeds on Infinity 2


[re: jchamier] [link to this post]
 
I've got wifi switched off and my desktop is the only thing connected to the HH
Standard User boneill
(member) Thu 18-Apr-13 08:16:34
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Re: Low download speeds on Infinity 2


[re: MrSaffron] [link to this post]
 
Just did a speed test now (08:15) and got ... 74.9Mbit download, 14.4Mbit upload so it stinks of contention :/
Standard User StephenTodd
(committed) Thu 18-Apr-13 08:50:29
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
Lots of similar complaints on BT Infinity forum: mostly (but not exclusively) from the south-west.
Many (most?) BT users are not suffering this way. I'm not (Hampshire); fingers crossed; and not gloating, just for information.

--
Moved (with trepidation turned relief) to BT Infinity 2 for upload speed. Happy BE user for several years.
Standard User jchamier
(knowledge is power) Thu 18-Apr-13 09:04:41
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
In reply to a post by boneill:
Just did a speed test now (08:15) and got ... 74.9Mbit download, 14.4Mbit upload so it stinks of contention :/

Could be. Could also be a fault. frown

James BT Infinity 2 19/09/2012 - Speeds 49 / 8.2 Mbps - Sync 53 / 9.5 Mbps @ 470m
Huawei modem -> RT-N66U -> Switch -> PC/Mac/Linux/NAS/Phone/TV - last speedtest
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
Standard User MHC
(sensei) Thu 18-Apr-13 10:00:22
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
It could have been a localised fault on a switch or fibre restricting traffic from one area. I doubt if it was contention - to take you down to that level would mean every user would be downloading large files at exactly the same time.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User boneill
(member) Thu 18-Apr-13 18:14:22
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Re: Low download speeds on Infinity 2


[re: StephenTodd] [link to this post]
 
I'm in the South West frown

It's on it's way back down again now, just got 15Mbit down.
Standard User boneill
(member) Thu 16-May-13 18:08:45
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Re: Low download speeds on Infinity 2


[re: boneill] [link to this post]
 
A fault appeared on the BT service status page shortly after I'd phoned them and has just been cleared, back to 72Mbit/s at all times smile
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