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Standard User stephen79
(fountain of knowledge) Sat 06-Jul-13 17:45:55
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Packet loss HH3 wifi


[link to this post]
 
Had this problem from day one (6months+)....
Sync speed 16meg, no sync/connection drops.

When using the wireless and pinging the HH3, pings are jumping all over the place from 2ms to 2000ms with about 3%+ dropped.

However, when using a wired connection and pinging the router there is no loss.

I have tried several devices (laptop, surface pro, iphones, ipad and ALL are dropping pings on wifi when right next to the HH). iplayer is constantly buffering due to this issue and the connection is essentially unusable.

I have tried different wifi channels had a replacement HH3 but it's exactly the same. It's a constant problem not something that happens at certain hours and I can't see anything that would be interfering.

any ideas appreciated.

BTInternet

Edited by stephen79 (Sat 06-Jul-13 17:46:56)

Standard User RobertoS
(sensei) Sat 06-Jul-13 23:57:41
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Re: Packet loss HH3 wifi


[re: stephen79] [link to this post]
 
What happens wirelessly if you ping bbc.co.uk?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User stephen79
(fountain of knowledge) Sun 07-Jul-13 21:09:08
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Re: Packet loss HH3 wifi


[re: RobertoS] [link to this post]
 
hmm, that's a good question. I will give it a try.

BTInternet


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Standard User ukhardy07
(fountain of knowledge) Mon 08-Jul-13 03:53:30
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Re: Packet loss HH3 wifi


[re: stephen79] [link to this post]
 
Change to a wireless channel extremely far away. Use 1 6 or 11.

So if you are on 1, change to 11.
If you are on 6 change to 1 or 11
If you are currently on 11 change to 1.

Turn the auto selection off.

It's a long shot but wireless interference could be making things so weird.
Standard User Zarjaz
(knowledge is power) Mon 08-Jul-13 21:41:28
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Re: Packet loss HH3 wifi


[re: stephen79] [link to this post]
 
I used to have wireless weirdness at times with the HH3, but more associated with connections being refused, all this has been resolved by using an HH4. Well worth the upgrade in my opinion. Full FTTC speeds seen wirelessly too !

Standard User ryant704
(member) Tue 09-Jul-13 00:44:24
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Re: Packet loss HH3 wifi


[re: Zarjaz] [link to this post]
 
Ha, that's funny! I had the exact same experience with the HH2 but don't have the problem with the HH3!
Standard User ukhardy07
(fountain of knowledge) Tue 09-Jul-13 04:22:05
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Re: Packet loss HH3 wifi


[re: Zarjaz] [link to this post]
 
I've nothing but trouble with my homehub.

I've had BT a long time but only used my sky fibre connection - using the BT one say once a month.

I'm now using BT a lot more and the HH is a nightmare for me.
Might buy the HH4 and see if it helps me out.
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