IP profile for your line is
For a week or so now, I've been unable to get the profile info and keep getting -
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
This doesn't give me the profile info I want.
Is it the tester, or is it me?