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Standard User Bobby_Valentino
(fountain of knowledge) Mon 21-Oct-13 14:10:10
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BT Infinity Option 2 Download Speed Throttling


[link to this post]
 
Hi

Anyone on this package seeing any protocol download speeds limited to 20mbps? I am synced at 64 Mbps, and have a BRAS of 62 Mbps however HTTP or P2P or any other traffic doesn not seem to go over 20 Mbps :/

Regards

Bobby

My Broadband Speed Test

Edited by Bobby_Valentino (Mon 21-Oct-13 14:12:44)

Standard User RobertoS
(sensei) Mon 21-Oct-13 15:39:49
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Bobby_Valentino] [link to this post]
 
Wireless; wired or HomePLug?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 55.8/14.5Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User jchamier
(eat-sleep-adslguide) Mon 21-Oct-13 19:51:21
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Bobby_Valentino] [link to this post]
 
In reply to a post by Bobby_Valentino:
Anyone on this package seeing any protocol download speeds limited to 20mbps? I am synced at 64 Mbps, and have a BRAS of 62 Mbps however HTTP or P2P or any other traffic doesn not seem to go over 20 Mbps :/

No but a lot of wireless kit can't go faster than 20 meg. Especially G.

How are you connected to the router?

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 46/8 - Sync 50 / 9 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest


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Standard User ggremlin
(committed) Mon 21-Oct-13 20:25:30
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Bobby_Valentino] [link to this post]
 
yea, I saw my tbb speed tests reporting just 20mbit this afternoon,
wasnt logged into tbb on that machine at the time though so cant link to the test results frown
back to usual now.

edit 20:40
just tried it again
first on a fast machine with wireless, 20mbit,
same machine wired, 20mbit

other machine that had ~38mbit when I posted earlier, now 20mbit.

but I did note I have a new ip address since before this edit.
tests: (all wired)
Mon 21/10/13 20:39 19.14 Mbps 18.91 Mbps 7.19 Mbps 109.157.106.xx BT
Mon 21/10/13 20:37 19.21 Mbps 18.34 Mbps 7.24 Mbps 109.157.106.xx BT
Mon 21/10/13 20:15 37.80 Mbps 36.27 Mbps 7.08 Mbps 109.154.147.xx BT

Edited by ggremlin (Mon 21-Oct-13 20:50:42)

Standard User Bobby_Valentino
(fountain of knowledge) Tue 22-Oct-13 10:12:48
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Re: BT Infinity Option 2 Download Speed Throttling


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
In reply to a post by Bobby_Valentino:
Anyone on this package seeing any protocol download speeds limited to 20mbps? I am synced at 64 Mbps, and have a BRAS of 62 Mbps however HTTP or P2P or any other traffic doesn not seem to go over 20 Mbps :/

No but a lot of wireless kit can't go faster than 20 meg. Especially G.

How are you connected to the router?

Connected to the router via gigabit ethernet cable syncing at 100 Mbps.

My Broadband Speed Test
Standard User Bobby_Valentino
(fountain of knowledge) Tue 22-Oct-13 10:17:17
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Bobby_Valentino] [link to this post]
 
Happening again today, im 99% sure im being throttled...who do I talk to about this? I know phoning up customer service will have no affect as they probabily wont know what im talking about :/

My Broadband Speed Test
Standard User robertcrowther
(member) Tue 22-Oct-13 11:37:39
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Bobby_Valentino] [link to this post]
 
Are you on the new truly unlimited package? If so when did you sign up for it?
Standard User Renko31
(newbie) Tue 22-Oct-13 12:11:04
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Re: BT Infinity Option 2 Download Speed Throttling


[re: robertcrowther] [link to this post]
 
I have found this as well.

Got installed on Friday with an unlimited 80:20 product. Synched at 78/19.
Speed tests after installation were as expected - 71 down/17 up.

But over the weekend this has dropped to 20/20 while the synch is still at 78/19.

What's going on? No point in me paying for a 80/20 service if it is not.

Will give them until Thursday then reporting it as fault.
Standard User ggremlin
(committed) Tue 22-Oct-13 12:54:30
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Re: BT Infinity Option 2 Download Speed Throttling


[re: Renko31] [link to this post]
 
definitely looks like throttling somewhere,

tbb speed tests today are all 20mbit, as is speedtest.net

however, the btwholesale speedtest says about 40

restarting the hub/router made no difference.
Standard User Bobby_Valentino
(fountain of knowledge) Tue 22-Oct-13 13:49:49
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Re: BT Infinity Option 2 Download Speed Throttling


[re: robertcrowther] [link to this post]
 
In reply to a post by robertcrowther:
Are you on the new truly unlimited package? If so when did you sign up for it?

April/May 2013 I think, so yes the truely unlimited package, without any throttling.

My Broadband Speed Test
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