sounds very confusing.
But you are stating he did the work at the cbainet.
Then spent 3 hours trying to get a modem to work with the hh5?
Then gave up and undid the work in the cabinet? or he left FTTC activated?
incidently modems do work with the hh5. They can be used that way so why he even couldnt do that I dont know.
BT Infinity 2 Since Dec 2012 - BQM