After signing new contract, I was supplied with Home Hub 5 today, this replaced Home Hub 4 and the white BTWholesale box.
Connecting up as told, here are the results:
upstream: 50.38 Mbps (max available 51.42 for line).
upload: 0.61 Mbps (max available 20 Mbps)
Ping/latancy 60 (but varies).
These results are not what I was expecting.
On the previous home Hub 4, I was getting 49 Mbps downloads, and roughly 7/8 Mbps uploads, and ping/latency 38 (approx).
Rang BT, got the overseas call center, and she did remote test, and has passed it over to level 2 team.
Any one have any thoughts on the above?
I did have Sky fibre broadband prior to switching back to BT, and the sky guy said that where BT had placed the white wholesale box and Hum Hub 3 router, behind the tv, was wrong, and he moved the equipment away to the other side of the living room window, away from the TV and radiator, saying this was the best place to get wireless signal upstairs, and he was right.
He replaced the original shorter length cable BT supplied from my only socket, a BT Master socket, that Infinity installed, with a slightly longer length one to do the equipment move, and since it worked, I was happy.
Now the bad thing from BT, saying that if they have to send an engineer to my house, as I no longer use the supplied BT cable, I may get charged about £130?