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Standard User Chrysalis
(legend) Wed 20-Nov-13 18:45:42
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PPP down


[link to this post]
 
My BT gateway seems dead currently, no PPPoE for about 4 hours or so, anyone else got this problem?

BT Infinity 2 Since Dec 2012 - BQM
Standard User Chrysalis
(legend) Wed 20-Nov-13 20:41:51
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Re: PPP down


[re: Chrysalis] [link to this post]
 
for my area on BT status page.

Problem fixed

We've fixed the recent problem in your area. To get your broadband running smoothly again, restart your BT Home Hub. Just turn it off at the mains, wait a few seconds, then turn it back on again. Give it a couple of minutes to finish starting up.

Issue Started Wed 20/11/2013 at 02:54 PM

Issue Ended Wed 20/11/2013 at 03:15 PM


Cant talk to anyone tho, getting cutoff alot. Probably email CEO tommorow instead less hassle.

BT Infinity 2 Since Dec 2012 - BQM
Standard User Chrysalis
(legend) Fri 22-Nov-13 09:18:45
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Re: PPP down


[re: Chrysalis] [link to this post]
 
ok for the curious.

it started working during the night after I posted and reported, BT said would call me back 6-9pm the following day which was yesterday they didnt.
Instead I got a call back early this morning and they said is ongoing maintenance in the BTw network the cause. This maintenance is still ongoing now so my fault hasnt been closed.

BT Infinity 2 Since Dec 2012 - BQM


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