I've had fibre since May. I started off with a 77.44 Mbps profile which I believe to be the highest possible.
I first powered it off in August when we went on holiday for a fortnight, I don't like leaving routers etc. on when away for so long. When we got home I powered everything back up and noticed I had lost a little off my profile,which was now 76.78 Mbps.
Now this week, I lost the connection, long story, but after following advice to reboot the modem, my connection came back up with an IP profile of 70.91 Mbps.
As far as I know, the line has been solid, even when I had the original higher profile, so why does it drop each time I have powered down the modem? Am I likely to ever get the higher profile back?
N.B. I've learnt my lesson and don't intend to power it down next time I go on holiday!